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Code of Conduct
Towards Sustainable & Ethical Business Practices
At Superform Consulting , we are committed to support and actively pursue conformance to the Responsible Business Alliance (RBA) Code of Conduct. We will also conduct our business with integrity and in strict compliance with the law. By doing the right thing, we earn the trust of our customers, coworkers, suppliers, regulators and the communities where we live and work.
Our Code of Conduct is the foundation of the way we conduct our business and our commitment to compliance and ethics.
As part of supply chain performance requirement, we expect our clients also to uphold and adhere to expectations for responsible recruiting and good business ethics.
Responsible Recruitment
As a recruitment agency, we will honor and adhere to local and international standards of responsible recruiting :
1) Freedom of Employment - We do not tolerate the use of child labor or any form of involuntary labor, such as slavery ,forced, bonded (including debt bondage), coerced, or indentured labor. All our employees and personnel that we recruit or process , must be voluntary and not subject to any physical, mental, or financial intimidation or pressure. All personnel will have the right to terminate their employment at any time.
2) Meeting Min Age Requirement - All our employees and personnel that we recruit or process , must be of min age 18. In the event we recruit or process any young workers (Age 15 - 17), they shall not be allowed to perform any overtime work, shift work or dangerous work.
3) Anti-Discrimination & Anti-Harassment - We celebrate diversity and inclusion. We take measures against discrimination, reprisal, intimidation and harassment in the communities that we serve, employ and recruit. Religion, age, gender, national origin, sexual orientation, race, color, ethnicity , disability, pregnancy, political affiliation, union membership or marital status does not affect hiring, promotion, development opportunities, pay, or benefits.
4) Freedom of Movement - We must not unreasonably restrict any employee's or person's freedom of movement and we will not hold or destroy, conceal, confiscate, or deny access to any person's original identity or immigration documents, such as government-issued identification, passports, or work permits.
Ethical Business Conduct
1. Acting ethically means that we must act with integrity and uphold our responsibility to follow all laws and regulations related to our work.
2. We will only gather and use information about our customers, suppliers and job applicants fairly, legally and ethically.
3. We will safeguard privileged personal data and confidential information of suppliers, contractors, customers, and job applicants placed in our care. By releasing privileged personal data to us, you will be deemed to have given your consent to our gathering data for business purpose. We will not divulge, transfer or make available personal data and confidential information unless required by law.
4. We will not offer, pay, solicit or accept a bribe or any personal benefits-in-kind or participate in any form of corruption or extortion in any of our dealings with our clients, suppliers and any other 3rd party, either directly or indirectly, in order to obtain or retain business, or otherwise gain an improper advantage.
5. We will practice standards of fair business, advertising and competition to ensure that all information and communications with suppliers, clients and job applicants are true and accurate at all times.
Zero Tolerance & Compliance
In the event any employee, partner, or job applicant experienced any inappropriate treatment during the recruitment process or at work ; or suspect any improper, unethical, or illegal practice , you are encouraged to report and raise the matter to the attention of our management and you may choose to remain anonymous should you wish to do so . If you found any violations, please report to support@superform-consulting.com. While you are encouraged to leave any email contact in the event we need more information, you need not provide your name or contact if you wish to report anonymously.
We adhere strictly to a policy of non-retaliation and prohibits any attempts of reprisal or retaliation against anyone who filed the report. Reports of improper, unethical, or illegal behaviors including attempts to impede or interfere with an ongoing investigation or harass any relevant party, will be investigated thoroughly and severely dealt with.
Safety, Health &
Environmental Protection
1. Workplace safety - We will maintain a safe workplace for our employees. We ensure that all legally required machine safety permits and licenses are current and valid. It is important to develop documented procedures for a machine-safeguarding program that ensures each machine has adequate safeguards and emergency stops, enabling safe operation by all operators. Work instructions should also be made available in a language understood by the workers operating the machines or within close proximity, ensuring clarity and enhancing safety compliance.
2. Industrial hygiene - We will ensure appropriate controls are implemented to reduce or eliminate worker exposure to chemical, biological and physical agents, including proper design, engineering controls, administrative controls and adequate and effective PPE.